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Complete
support teams

Tech Off provides complete technical support and customer support teams.
The agents we source are experienced and qualified for all 4 ITIL levels, as well as multilingual.

Discover our profiles

Our tech support profiles

Our support profiles help maintain, manage and repair our client’s IT systems. Their role is key in order to diagnose software or hardware bugs and help solving them in real-time to maximize customer’s satisfaction.
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They already trust us

Building together

Tailored support team

When building support teams, Tech Off takes into account every aspect of your project to find the perfect team composition.
We have the experience needed to improve the performance of the support component of your project.

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timeline

A few milestones

Define the need

20-min call with our experts to define and understand your need & budget. 

D+0

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Find the right profile

In our pool of candidates, we find the right profile matching your need & budget.

D+10

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Interviews & tests

Meeting the candidates & assessing their skills

D+14

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Presenting the profiles

20-min call with our experts to define and understand your need & budget. 

D+15

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Onboarding

The right profile can start working in your team!

D+21

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CASE STUDY

Improved CSM

We were contacted by an e-commerce company that needed to improve its customer support service.
We have built a support team that handles customer inquiries via chat and phone. The processing of orders was greatly improved by our agents.
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Testimonials

What they say about us

"Working with Tech Off for the audit of our web app was a real gain for Uzerly! Their team of experts quickly identified strengths and weaknesses. They proposed effective solutions to improve our performance and user experience. Plus, they provided us with a comprehensive and useful report."

Othmane Bana
UZERLY

"Working with Tech Off for the audit of our web app was a real gain for Uzerly! Their team of experts quickly identified strengths and weaknesses. They proposed effective solutions to improve our performance and user experience. Plus, they provided us with a comprehensive and useful report."

OthmanBana
UZERLY

"Working with Tech Off for the audit of our web app was a real gain for Uzerly! Their team of experts quickly identified strengths and weaknesses. They proposed effective solutions to improve our performance and user experience. Plus, they provided us with a comprehensive and useful report."

OthmanBana
UZERLY

"Tech Off provided us with a highly qualified technical team that perfectly understood our needs and challenges. They were flexible and contributed to the creation of a SaaS product that we are proud of. I highly recommend Tech Off for any development project!"

Cloe Dana
TEMPR.
CONTACT

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Contact us

Tech Off
83, rue du Faubourg St Denis
75010 Paris
 contact@tech-off.com

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